Issue Wish to know how to update .MY Domain Administrative Contact email at WHOIS Symptoms Change of Administrative Contact Person In Charge Cause Unsure how to update the email contact Workaround First, check for the current Administrative Contact Email as shown in domain whois search STEP 1: Go to .MY Domain Registry Login…

Issue I want to know how to update my Technical Contact for .my domain name Symptoms None Cause None Workaround STEP 1: Go to here. STEP 2: Enter the Domain Administrative Contact Username & Password and click Login. Please refer here if you do not know the details. STEP 3: Enter the Contact Code click Proceed Note: You may grab the…

Objectives Transfer your .my domains from your current provider to Net Onboard Sdn Bhd. Prerequisites Administrative Contact Access to MyNIC Steps Step 1: Change Invoicing Party Navigate to https://manage.mynic.my/ Click on the Click here button to navigate to the MYNIC Domain Management System. Login to the system using your Administrative…

Issue I want to know the procedure to register a .my domain. Symptoms None Cause None Workaround In order to register a .my domain, information as listed below are needed.   Registrant Details (Domain Owner) Organization Name: Organization Registration Number: Address: Telephone: Fax: Note: For .my domain, the domain owner can be…

Issue I want to get a sample of official letter to register a .edu.my domain name. Symptoms None Cause None Workaround Education Institution aided / under administration of Ministry of Education requires to issue an official letter in order to register a .edu.my domain name. Kindly download the sample letter…

Issue I want to modify Company Name / Registrant name for .my domain name. Symptoms The domain is already registered and active. Cause Scenario: 1) Change of company name only but still under same entity. 2) Change of domain ownership from one company to another company. Workaround (1) If this is…

Issue What are the supporting documents required to register .MY domain name. Symptoms None Cause None Workaround All organizations applying to register a domain name under .my must have a presence in the manner as stated below. The Registrant’s name must be the organization/institution name as EXACTLY stated in the relevant supporting documents….

Issue I do not have the correct Domain Administrative Username and Password for .my domain Symptoms There is an error message “Login failed” when you tried to login to the .My Domain Control Panel. Cause The domain admin username and password entered were not valid. Workaround  STEP 1: Perform a whois search for…

Issue I could not update nameserver for our .my domain name. Symptoms Your website or email is not working. Cause The domain nameserver is not pointed to the correct hosting service. Workaround Kindly perform a whois check at http://whois.domainregistry.my . 1: If the Technical Contact is Netonboard Sdn Bhd, kindly submit a ticket to our Support…

Issue I want to transfer and renew .MY domain name with Net Onboard Symptoms Invoicing party as per WHOIS is currently not under R051 – Net Onboard Sdn Bhd Cause You have not updated the .MY Domain Invoicing Party via .MY Domain Registry web site Workaround You may follow below steps to…