Issue
Unable to retrieve your FrontPage username and password in Helm Control Panel
Symptoms
The login details might be invalid
Cause
The problem could be due to the login information entered was incorrect.
Workaround
STEP 1: Kindly login to your Helm control panel. Ex: http://cp.yourdomainname.com
STEP 2: Click on Domains
STEP 3: Click on your domain
STEP 4: Click on FrontPage Extension.
STEP 5: You may insert the new password and click Submit.
Additional Information
If you are unable to perform the steps, kindly submit ticket to our Support Team with your hosting login details.