• How to use PingPlotter to trace network status

    Issue Experiencing network-related problem and unable to troubleshoot / uncover the issue. Symptoms Experiencing occasional / frequent slowdowns, disconnections OR general connectivity issues with an application requires internet access to function (e.g. web browsers, online games, stock trading applications, Voice over IP (VoIP) or similar applications). Cause None Guideline Task…

  • Clear Web Browser’s Cache, Cookies, and History

    Issue Unable to load web pages fully / can’t view the changes on your website after a certain updated is performed. Symptoms Greeted with partial loaded webpages, badly-formatted webpages, incomplete pictures, or in some cases, the wrong picture in the wrong place. Cause Could be caused by your cache, cookies…

  • This Site is Currently “Offline”!

    Issue When browsing to your site, the page shown an offline page instead of the desired page. Symptoms The page shown This Site is Currently “Offline”! error message. Cause Following could be the reason: 1. The website is under maintenance mode. 2. The hosting service has expired. 3. The website name might…

  • Flush DNS Cache From Your Computer

    Issue Unable to load web pages fully or can’t view the changes on your site after a certain update being done. Symptoms The sites are not showing the exact current settings / configurations. Cause The website’s DNS information has changed since the computer’s last visit. Guidelines Task 1: For Windows…

  • Enabling Telnet on Windows

    Issue You are using Windows operating system but unable to perform telnet. Symptoms You gets an error ‘telnet is not recognized as an internal or external command, operable program or batch file’ when you use a command prompt and try to telnet. Cause By default, Windows operating system does not…

  • Set up VLANs

    Objectives To set up Virtual Local Area Networks (VLANs) on each SSID to enable network isolation. Prerequisites EAP115 Access Point Netgate SG-3100 Switch Steps Task 1: Creating VLANs Step 1: On your PfSense web interface, go to Interfaces > Assignments > VLANs Step 2: Create 2 simple VLANs with IDs…

  • Port Forwarding

    Objectives This guide focuses on creating port aliases as well as establishing a port forward. Prerequisites EAP Controller Access – https://10.1.223.4:8043/ 2 PFSense box (where one of the connected servers is the EAP Controller) Steps Step 1: On your PFSense box, go to Firewall > Alias > Ports Step 2:…

  • VPN Setup

    Objectives To establish a Virtual Private Network (VPN) between a local PFSense firewall (company-A) and a remote PFSense firewall (company B) with a built-in feature called OpenVPN. Prerequisites companyA.localdomain (Local/Client) – https://192.168.13.152/ (WAN Interface) companyB.localdomain (Remote/Server) – https://192.168.13.175/ (WAN interface) Hypervisor of choice (Promox VE/VirtualBox) PFSense V2.4.3 – https://www.pfsense.org/download/ NOTE:…

  • Multi-WAN Failover Setup

    Objectives This is to establish a redundant WAN connection from different Internet Service Providers (ISPs) and implement a Multi-WAN failover. Prerequisites ISP01 (IP: 192.168.13.15) ISP02 (IP: 206.40.196.246) PfSense box – https://192.168.13.14/ (PfSense01.localdomain) Steps Task 1: Preparing Networks Step 1: On your PFSense box, go to Intefaces > Assignments. Step 2:…

  • pfSense IPSec Setup

    Objectives To configure an Internet Protocol Security (IPSec) Virtual Private Network (VPN) between local firewall (Company A) and remote firewall (Company B). Prerequisites companyA.localdomain – https://192.168.13.152/ companyB.localdomain – https://192.168.13.175/ Steps Task 1: Create IPSec Tunnel Step 1: On your first PfSense box (companyA.localdomain), go to VPN > IPSec > Tunnels….

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