Issue
Unable to Remote Desktop to the Windows Cloud server to manage it
Symptoms
Receive Windows Cloud Server info but have no idea on how to proceed further.
Cause
Lack of knowledge in accessing to RDP to manage the Windows Cloud Server
Workaround
STEP 1: At your local PC, click Start and point to All Programs.
STEP 2: Choose Accessories
STEP 3: Select Remote Desktop Connection application.
STEP 4: Insert your VDS IP address in the Computer column
STEP 5: Click Connect
STEP 6: Insert your Windows Cloud Server Username and Password and click OK
To close the RDP connection, you may either:
Go to Shutdown – > select Disconnect to disconnect the current RDP session but maintain current processing task. You may reconnect to this session at a later time.
or
Go to Shutdown -> select Logoff to close the current RDP session. You will log in new session for next RDP.
Additional Information
Remote Desktop Protocol (RDP) is a proprietary protocol developed by Microsoft, which concerns providing a user with a graphical interface to another computer/server for remote deployment, configuration, and troubleshooting.
You shall not perform Internet Browsing at the Server with RDP as this will lead to security breakage. Additionally, you will experience performance degradation for web browsing due to huge amount of data that required to be transmitted via the internet connection from your workstation to the server.
If you are unable to perform the steps above, kindly submit a ticket to our Support Team with your RDP login details.