Setup SmarterMail Email account in Outlook 2013

Issue

Need to configure your email account into your Outlook 2013

Symptoms

None

Cause

None

Workaround

Step 1: Open Outlook 2013

Step 2: Choose the File tab from the menu and select the Info option from the left and click on “Add account”.

Step 3: Select “Manual setup or additional server types” and click Next.

Step 4: Select “POP or IMAP” and click Next.

Step 5: Fill in all necessary fields to include the following information:

User Information

• Your Name: Enter your name as you would like it to appear in the From: field of outgoing messages.
• Email Address: Enter your full email address ([email protected])

Server Information

• Incoming mail server (POP3): mail.yourdomain.com
• Outgoing mail server (SMTP): mail.yourdomain.com

Logon Information

• User Name: Enter your username as [email protected] in the field.
• Password: Enter your email password

Step 6: Upon filling up the details, Click on More Settings

Step 7: Click on the Outgoing Server tab

Step 8: Check My outgoing server (SMTP) Requires Authentication

Step 9: Make sure Use same setting as my incoming mail server is also checked.

Step 10: Click OK

Step 11: Click the Advanced tab. Enter 110 in the ‘Incoming Server‘ box.

Step 12: Enter 27 in the Outgoing server (SMTP) box.

Step 13: Click OK.

Step 14: Click Test Account Settings. After receiving Congratulations! All tests completed successfully, click Close.

Step 15: Click Next and then click Finish.

Additional Information

•  Configure Mail Clients
•  If you are unable to perform the steps, kindly issue a ticket to our Support Team