Issue
Unable to SSH to the Cloud server to manage it
Symptoms
Receive Cloud login info but have no idea on how to proceed further.
Cause
Lack of knowledge in accessing SSH to manage the Cloud
Workaround
STEP 1: Please open your PuTTY application. If you do not have an SSH client, you can download the Putty SSH freeware client at http://www.chiark.greenend.org.uk/~sgtatham/putty/
STEP 2: Insert your VDS IP address in the Host Name(or IP address) column
STEP 3: Insert the SSH port number to access your server. (Default port = 22)
STEP 4: Click Open
STEP 5: At the login as: prompt, enter your username
STEP 6: At the password: prompt, enter your password.
Additional Information
If you are unable to perform the steps above, kindly submit a ticket to our Support Team with your VDS login details.