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Home Page does not appear after upload to FTP

Issue

Already uploaded all web pages into “www” directory but web page still does not appear

Symptoms

– Showing “The Page Cannot Be Displayed” or “No Web Site Found” error message
– Not showing any web content

Cause

– You may not name the main web page correctly.
– You may have uploaded the main page that contain inside a directory/folder.

Workaround

– Please rename your home page(main page) as either index.html or default.html for it to display as main page.
– Please ensure all the linkages to main page are updated correctly after the renamed of main page.
– Please upload the main page itself directly into the WWW folder, instead of upload the folder which contains the main page.

Additional Information

If you are still unable, kindly issue a ticket to Support Team.

Updated on September 26, 2018

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