Issue
Wish to create a backup for your data & email messages in Outlook which is stored in a separate folder in your local computer
Symptoms
None
Cause
Do not know on how to create a data backup from Outlook client program
Workaround
Step 1: Open your Microsoft Outlook
Step 2: Create a new folder from File >> New >> Folder
Step 3: In the name field, give an identifiable name for your mailbox; eg “My Backup Inbox”
Step 4: Make sure you select “Mail and Post Items” under Folder contains option and select Personal Folders.
Step 5: Now click on your Inbox, and under the Edit menu, select Copy to Folder.
Step 6: Make sure you select your New Folder and click OK. The copying process will be started after this.
Step 7: You can follow these steps for all your email folders in your account, such as Sent folder, Deleted items etc
Step 8: Make sure to double check whether all the messages are copied to your computer.
Step 9: Please allow some time for all the emails to copy into the computer. This depends on the number of email messages in your folders.
Additional Information
Before you can perform the backup steps above, please make sure you have configured your email account at the Ms Outlook.
If you have not done so, please follow these links to for the mail client configuration:
Configure an email account in Outlook 2003
Configure an email account in Outlook 2007
Configure an email account in Outlook 2010
If you are unable to perform the steps, kindly submit ticket to our Support Team