• Setup SmarterMail Email account in Mac OS X Leopard

    Issue Need to configure your email account into Max OS X Leopard Symptoms None Cause None Workaround Step 1: Open Mail Step 2: If it is the first time you are setting up your account, a wizard will walk you through the steps. If the wizard does not appear you can open up…

  • Information provided in .My Whois Service

    Issue I want to what are the details provided by whois search? Symptoms None Cause None Workaround To perform whois search, go to – http://whois.domainregistry.my Details For individual Domain name (yourdomain.my /yourdomain.name.my) Below are the details: * Domain name – your domain name * Registration No. – your registration number with MYNIC * Record Created – the…

  • Setup SmarterMail Email account in Mac OS X Tiger

    Issue Need to configure your email account into Max OS X Tiger Mail Symptoms None Cause None Workaround Step 1: Open Mail Step 2: If it is the first time you are setting up your account, a wizard will walk you through the steps. If the wizard does not appear you can…

  • Setup SmarterMail Email account in Outlook 2016

    Issue Need to configure your email account into your Outlook 2016 Symptoms None Cause None Workaround Step 1: Open Outlook 2016 Step 2: Choose the File tab from the menu and select the Info option from the left and click on “Add account”.   Step 3: Select “Manual setup or additional server types” and click Next….

  • Domain Transfer Registrant

    Issue I want to know how to perform .My Domain Registrant Transfer Symptoms None Cause None Workaround Condition on when to submit .My Domain Transfer: * if you want to transfer a domain name from one Registrant to another Registrant (third party) * The new Registrant will receive a new invoice for…

  • Setup SmarterMail Email account in Outlook 2013

    Issue Need to configure your email account into your Outlook 2013 Symptoms None Cause None Workaround Step 1: Open Outlook 2013 Step 2: Choose the File tab from the menu and select the Info option from the left and click on “Add account”.   Step 3: Select “Manual setup or additional server types” and click Next….

  • Folder Auto-Clean Policy in Shared Hosting Smartermail

    Issue Missing email in Junk Email, Deleted Items and Sent Items folder Symptoms None Cause Smartermail system has enabled “Folder Auto-Clean” which the system will auto-clean contents of certain folder after a period of time. “Junk Email” folder – Our system will auto clean up content of the folder after 15days….

  • How To Add Trusted Senders at User Level to Override Spam Filter

    Issue Prevent mail from friends, business associates and mailing lists from being blocked as spam. Symptoms None Cause None Workaround The trusted senders feature allows user to specify email addresses or domains that are exempt from spam filtering for the entire server. This can prevent mail from friends, business associates and mailing…

  • Sending Email By SMTP Authentication Using Telnet

    Issue Sending SMTP Authentication Using Telnet Symptoms Sending Email By Not Using Any Email Applications. Cause Working Safe and Easy. Authentication Login Required Workaround You May Perform The Following The Steps In Order To Send Out The Email By Using SMTP Authentication. Step 1 : Open http://www.motobit.com/util/base64-decoder-encoder.asp , Get A Base64 Encoding For…

  • Configuring Mail Clients for Windows Live

    Issue Need to configure your email account via Windows Live Symptoms None Cause None Workaround You may configure you mail client or wireless device by clicking on the name of your mail client or wireless device. Mail Clients Apple Mail 3.0 Apple Mail 4.0 Outlook Express Outlook 2002 Outlook 2003…

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