Issue
Wish to know the procedure on how to add in new server or remove existing server from the data center.
Symptoms
None
Cause
Lack of knowledge on the actual procedures
Workaround
STEP 1: For Co-location client, kindly fill up the Server Hosting Services Installation/Removal Form and submit to Support Department via Supportchain at least 48 hours before the installation / removal date of your server.
STEP 2: Please fill up the details in area Highlighted in RED. The rest of details will be taken care by us.
Additional Information
If it is emergency issue, please contact our support via Supportchain or phone at 60126171688 to state the reason of the short notice.