Setup SmarterMail Email account in Outlook 2016

Issue

Need to configure your email account into your Outlook 2016

Symptoms

None

Cause

None

Workaround

Step 1: Open Outlook 2016

Step 2: Choose the File tab from the menu and select the Info option from the left and click on “Add account”.

Step 3: Select “Manual setup or additional server types” and click Next.

Step 4: Select “POP or IMAP” and click Next.

Step 5: Fill in all necessary fields to include the following information:

User Information

Your Name: Enter your name as you would like it to appear in the From: field of outgoing messages.
Email Address: Enter your full email address ([email protected])

Server Information

Incoming mail server (POP3): mail.yourdomain.com
Outgoing mail server (SMTP): mail.yourdomain.com

Logon Information

• User Name: Enter your username as [email protected] in the field.
• Password: Enter your email password

Step 6: Upon filling up the details, Click on More Settings

Step 7: Click on the Outgoing Server tab

Step 8: Check My outgoing server (SMTP) Requires Authentication

Step 9: Make sure Use same setting as my incoming mail server is also checked.

Step 10: Click OK

Step 11: Click the Advanced tab. Enter 110 in the ‘Incoming Server‘ box.

Step 12: Enter 27 in the Outgoing server (SMTP) box.

Step 13: Click OK.

Standard (Non-SSL) POP3 Settings

Incoming server (POP3) is port 110 This server requires an encrypted connection (SSL) is not checked Outgoing server (SMTP) is port 27 Use the following type of encrypted connection is “None”

Step 14: Click Test Account Settings. After receiving Congratulations! All tests completed successfully, click Close.

Step 15: Click Next and then click Finish.

Additional Information

•  Configure Mail Clients
• If you are unable to perform the steps, kindly issue a ticket to our Support Team