Issue
I want to transfer and renew .MY domain name with Net Onboard
Symptoms
Invoicing party as per WHOIS is currently not under R051 – Net Onboard Sdn Bhd
Cause
You have not updated the .MY Domain Invoicing Party via .MY Domain Registry web site
Workaround
You may follow below steps to update the Invoicing Party details for your .my domain name:
STEP 1: Go to https://domainmanager.mynic.my/Mynic-ViewController-context-root/faces/PB/UserLogin.jsp
STEP 2: Click Login (top right corner)
STEP 3: Enter the Domain Administrative Contact Username & Password
Note: You may get it from your current domain registrar
STEP 4: Enter the Administrative Contact Code
Note: You may get the code by performing whois search at http://whois.domainregistry.my
STEP 5: Click Proceed
STEP 6: Go to Domain Name and choose Modify Domain
STEP 7: Enter the domain name and choose extension
STEP 8: Select the domain name wish to modify
STEP 9: Click Modify
STEP 10: Tick Appoint New Invoicing Party
STEP 11: Select Reseller -> Net Onboard – R051
STEP 12: Click Modify
Additional Information
Kindly contact our Sales Department at SupportChain.com if you need further assistant.