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0x80041001 – Causes and Fixes

Causes

  • A user is not valid

Fixes

Step 1: Identify The User

Identify the user in the trace file (the username is near the number 80041001).

Step 2: Check For User Existence

Then, check if the specified user exists in G Suite and isn’t suspended or disabled.

Step 3: Restore A Suspended User

If needed, see Restore a suspended user.

Updated on June 29, 2020

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