1. Home
  2. Error Message
  3. GSMME
  4. Permanent Failure: Bad Attachment – Causes and Fixes

Permanent Failure: Bad Attachment – Causes and Fixes

***Disclaimer : it is also known as Invalid RFC 822 Message

Causes

  • The migration wont be halted but might exist in the logs if some messages fail.
  • Messages usually fail because they don’t meet the requirements for G Suite.

Fixes

Step 1: Access GSMME Show Report Function

Access the GSMME Show Report function, which provides a full report of messages that failed to migrate.

Step 2: Refer GSMME Admin Guide

For details on migration reports, you can refer the GSMME Admin Guide.

Updated on June 29, 2020

Was this article helpful?

Related Articles

Need Help?
Submit a ticket to us and let our professional team assists you

Support Billing Sales
Support
Billing
Sales