Issue I want to know my password for Billing System. Symptoms You could not login to the Billing System Cause The password is incorrect. Workaround Kindly follow below steps: STEP 1: Go to http://billing.netonboard.com STEP 2: On top right corner, click Login STEP 3: Click “Forgotten Your Password? Request a Password Reset” STEP 4: Enter your registered email address…

Issue I wish to subscribe/unsubscribe your newsletter Symptoms You receive/do not receive our newsletter via email. Cause You subscribed/ did not subscribe to our newsletter Workaround You may subscribe/unsubscribe our newsletter by logging in to your account with us via WHMCS (Billing System). Kindly follow below steps: STEP 1: Go to http://billing.netonboard.com STEP 2: Under Client Login, enter the username…

Issue Wish to update the profile details in Billing System Symptoms None Cause Lack of knowledge in using Net Onboard Billing System Client Area Workaround STEP 1: Go to http://billing.netonboard.com/clientarea.php STEP 2: Under Client Login, enter the username and password STEP 3: Click Login STEP 4: Go to My Details * enter your new details to modify your information on…

Issue I wish to subscribe to your services but I don’t know how to proceed with the order. Symptoms You are unsure on how to place the online order. Cause Confuse with the WHMCS (Billing System) Workaround You may place your new order by using below steps: STEP 1: Go to http://billing.netonboard.com…

Issue I forgot to enter the promotion voucher code when i place my order. Symptoms The invoice total amount showing normal retail price. Cause Voucher Code was not entered or validated. Workaround Kindly submit a ticket to our Sales Department to request for the addition of Voucher Code  your new invoice. We shall proceed…

Issue I wish to cancel my new order / change my domain name / change hosting package. Symptoms You realized the new order placed is not correct. Cause Wrongly choose the domain name or hosting plan. Workaround Step 1: Please proceed to place a new order. Step 2: Kindly email to…

Issue I want to know my current domain & services registered with Net Onboard. Symptoms You are unsure on how many domain or services you currently have with us. Cause The domain or services may be registered with us using different account. Workaround You may check the list of domain…

Issue Not sure on how to connect to your database using ASP .NET OLEDB Symptoms None Cause Lack of knowledge with the coding. Workaround STEP 1: Obtain the Sample Working Code from http://www.netonboard.com/download/OLEDB.zip STEP 2: There are two folders in the zip file (data and wwwroot). STEP 3: Both web pages & database have…

Issue Not sure with settings of  ASP Formmail using CDO.Message component Symptoms None Cause Lack of knowledge with the FormMail using ASP CDO.Message component Workaround STEP 1: Open notepad and paste the following code to an asp file after performing the necessary changes highlighted in red. Subject – Subject of the Email FromEmail…

Issue Not sure on how to configure your website to have the function to upload files Symptoms None Cause Lack of knowledge with PHP upload Workaround cpanelID – Cpanel Login ID uploadfolder – Folder name where the file will be uploaded to. Note: Remember to give write permission to the…