• Configuring Mail Clients for Google Apps

    Issue Need to configure your email account via Google Apps Symptoms None Cause None Workaround You may configure you mail client or wireless device by clicking on the name of your mail client or wireless device. Mail Clients Apple Mail 3.0 Apple Mail 4.0 Outlook Express Outlook 2002 Outlook 2003…

  • Switching SMTP port to 27

    Issue Need to configure your mail SMTP port to 27 Symptoms None Cause None Workaround Apple Mail Step 1: Launch Apple Mail. Step 2: On the Mail Menu, click Preferences. Step 3: Select Account tabs and select your email account. Step 4: Click the “Server Settings” button under Outgoing Mail Server section. Step…

  • Configuring Mail Clients for SmarterMail / Mailenable / cPanel

    Issue Need to configure your email account. Symptoms None Cause None Workaround You may configure you mail client or wireless device by clicking on the name of your mail client or wireless device. Mail Clients Apple Mail 3.0 Apple Mail 4.0 Outlook Express Outlook 2002 Outlook 2003 Outlook 2007 Outlook…

  • Backup data/emails from Outlook to your local computer

    Issue Wish to create a backup for your data & email messages in Outlook which is stored in a separate folder in your local computer Symptoms None Cause Do not know on how to create a data backup from Outlook client program Workaround Step 1: Open your Microsoft Outlook Step 2: Create a…

  • How to View Email Headers

    Issue Unable to track down where an email came from. Symptoms None Cause Lack of knowledge on how to view email headers. Workaround Microsoft Office Outlook 2003 Step 1: Open a message. Step 2: On the View menu, click Options. Step 3: Header information appears under Delivery options in the Internet headers box. Note: If…

  • What is the maximum email size and attachment I can receive at a time?

    Issue Unable to receive or send email with attachment more than 10MB Symptoms None Cause Your incoming email attachment might have exceeded the maximum email size limit Workaround STEP 1: Please check if your email messages have not exceeded the email limitations below which are applicable under the shared hosting environment: Max incoming email size –…

  • Enabling SMTP Authentication on Apple Mac

    Issue Unable to manage email account using Apple Mac Symptoms Cannot send message using the server Cause SMTP authentication is turned off by default and no default key in the apple manifest preferences for mail can enable the authentication and set the authentication type. Workaround To setup SMTP authentication on…

  • Delayed email or SMTP email error when sending to Yahoo! email account

    Issue Email sent to Yahoo! accounts being delayed / received a SMTP errors message. Symptoms You received a bounced back email similar to below sample: Remote host said: 421 4.7.0 [TS02] Messages from xxx.xxx.xxx.xxx temporarily deferred – 4.16.56.1; see http://postmaster.yahoo.com/errors/421-ts02.html SMTP error from remote mail server after initial connection: host…

  • Common WordPress Installation Problems

    Issue Face problem during WordPress installation Symptoms Unable to load the config page of wordpress Cause Lack of experience in setting up wordpress Workaround I see a directory listing rather than a web page. The web server needs to be told to view index.php by default. In Apache, use the DirectoryIndex index.php directive. The…

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