• Error 1018: Could not find host – Causes and Fixes

    Causes The Cloudflare domain was recently activated and there is a delay propagating the domain’s settings to the Cloudflare edge network The Cloudflare domain was created via a Cloudflare partner (e.g., a hosting provider) and the provider’s DNS failed Fixes Step 1 Contact Cloudflare Support with the following details: Your…

  • Error 1015: You are being rate limited – Causes and Fixes

    Causes The site owner implemented Rate Limiting that affects your visitor traffic Fixes Step 1 If you are a site visitor, contact the site owner to request exclusion of your IP from rate limiting. Step 2 If you are the site owner, review Cloudflare Rate Limiting thresholds and adjust your…

  • Error 1014: CNAME Cross-User Banned – Causes and Fixes

    Causes By default, Cloudflare prohibits a DNS CNAME record between domains in different Cloudflare accounts. CNAME records are permitted within a domain (www.example.com CNAME to api.example.com) and across zones within the same user account (www.example.com CNAME to www.example.net). Fixes Step 1 To allow CNAME record resolution, the domain owner of the CNAME…

  • Error 1013: HTTP hostname and TLS SNI hostname mismatch – Causes and Fixes

    Causes The hostname sent by the client or browser via Server Name Indication (SNI) does not match the request host header. It is commonly caused by the following: your local browser setting the incorrect SNI host header a network proxying SSL traffic caused a mismatch between SNI and the Host…

  • Error 1012 : Access Denied – Causes and Fixes

    Causes A website owner forbids access due to malicious activity detected from the visitor’s computer or network (ip_address), likely cause is virus or malware infection on the visitor’s computer. Fixes Step 1 Update your antivirus software and run a full system scan. Cloudflare can not override the security settings the…

  • Error 1001: Resolution Errror – Causes and Fixes

    Causes A web request was sent to a Cloudflare IP address for a non-existent Cloudflare domain. The target of the DNS CNAME record does not resolve. A CNAME record in your Cloudflare DNS app requires resolution via a DNS provider that is currently offline. always Online is enabled for a…

  • Error 1002 : Restricted – Causes and Fixes

    Causes The Cloudflare domain resolves to a local or disallowed IP address or an IP address not associated with the domain. Fixes Step 1 Confirm your origin web server IP addresses with NET. Step 2 Log in to your Cloudflare account. Step 3 Update the A records in the Cloudflare…

  • Error 1004 : Host Not Configured to Serve Web Traffic – Causes and Fixes

    Causes Cloudflare staff disabled proxying for the domain due to abuse or terms of service violations. DNS changes have not yet propagated or the site owner’s DNS A records point to Cloudflare IP addresses. Fixes Step 1 If the issue persists beyond 5 minutes, contact Cloudflare Support.

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