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Error 1012 : Access Denied – Causes and Fixes


A website owner forbids access due to malicious activity detected from the visitor’s computer or network (ip_address), likely cause is virus or malware infection on the visitor’s computer.


Step 1

Update your antivirus software and run a full system scan. Cloudflare can not override the security settings the site owner has set for the domain.

Step 2

To request website access, contact the site owner to whitelist your IP address.

Step 3

If you cannot determine how to contact the website owner, lookup contact information for the domain via the Whois database.

Updated on June 26, 2020

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