Have sent out SMS but unable to receive on the handset
Might be due to the wrong MT URL or invalid passname / password.
Please ensure you are posting to the correct URL : http://gateway.trio-mobile.com:81/cpm_i.aspx
If the URL is correct, kindly refer to the result once you have post to the URL above.
If you received a negative number. Kindly refer to page 8 of our API for further explanation
If you received a positive number, kindly follow the steps below for the failure reason:
STEP 1: Login into your SMS account
STEP 2: After login, go to Report, then MT Report
STEP 3: Enter your mobile number
STEP 4: Click Search
If it is non of the above, kindly issue a ticket to Support Team with the date and the affected mobile number for us to check