SLA for FREE and PAID Addon Domain Service

Issue

I wish to know what is the SLA for FREE and PAID Addon Domain Service.

Symptoms

None

Cause

None

Workaround

Free Addon Domain service provided by Domain Registrar are with their best effort with no SLA or uptime guarantee.

Net Onboard paid Addon Domain service is covered under our 99% network uptime guarantee similar with other hosting service provided. SLA of 99.9% is on Hardware Uptime, Network Uptime and Power Uptime (Uptime Calculation exclude Scheduled Maintenance/Force Majeure).

Additional Information

None

Updated on March 14, 2019

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