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Error 10060 Unable Connect – Causes and Fixes

Cannot connect to remote server.

Causes

  • Caused by a blocked port
    • An incorrect setting for the data connection type
  • Unusually large file list

Fixes

Step 1: Change data Connection type

Change the data connection type from passive (PASV) mode to active (PORT) mode.

  • If the data connection type has change and it do not help to solve the problem, you may need to change back to the default settings
Step 2: Configure Firewall

Configure your firewall so that the FTP protocol is allowed

  • At least, you need to allowed FTP traffic on ports 20 and 21.
  • Before you make a configuration, you may need to contact to your firewall program technical support to get some helpful information or suggestions.

Step 3: Increase Transfer Timeout

Increase the transfer timeout settings to allow more time needed for waiting the FTP server to list out the directory with large amount of files.

Updated on June 23, 2020

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