Issue To know what is the bandwidth usage of your cloud server Symptoms May experience slow access to your server due to bandwidth has reached the limit Cause none Guideline To monitor bandwidth of your cloud server, kindly login into Cacti Monitoring Account as below : Step 1: Go to…

Issue Wish to outsource your existing company email service to a cloud-based Email Server Symptoms Your current company’s email server is on-premise and is facing plenty of email issues. Cause none Guideline Step 1: Identify the number of email users in your company. Step 2: Choose the Cloud Server plan that can cater your…

Issue The mailing scripts that being authenticated with Gmail SMTP suddenly not function properly. Symptoms You will get below error message: SMTP -> ERROR: Password not accepted from server: 535-5.7.1 Please log in with your web browser and then try again. Learn more at 535 5.7.1 https://support.google.com/mail/bin/answer.py?answer=78754 ru4sm6912310pbc.25 SMTP Error:…

Issue Unable to Email Out some specific attachment Symptoms 552 5.7.0 review our attachment guidelines Cause The attachment file type is restricted Workaround As a security measure to prevent potential viruses, Gmail doesn’t allow you to send or receive executable files (such as files ending in .exe). Executable files can…

Issue Unable to find spam folder in New Gmail Symptoms None Cause None Workaround To view the Spam Label, refer the two ways below: Step 1: For first, enable it in Mail Settings >> Label >>Spam>> Show. Step 2: Direct Link for Spam:-https://mail.google.com/mail/u/0/?ui=2&shva=1#spam Additional Information  If you are still unable…

Issue Need to configure your Google Apps email account into your Apple iPhone Symptoms None Cause None Workaround Step 1: Kindly go to “Settings” > “Mail, Contacts, Calendars” > and choose “Add Account…” Step 2: Select Gmail Step 3: Fill up your Name, Email Address (e.g. [email protected]) , password & tap “Next“. Step 4: After that tap “Save“. Additional Information…

Issue Configure multiple mail client with using same email account from Google Apps. Symptoms None Cause None Workaround Step 1: Under the POP client settings, replace ‘[email protected]‘ in the ‘Username’ or ‘Email’ field with ‘recent:[email protected]‘ Step 2: Upon enabling the recent mode, please be sure to configure your POP client to leave…

Issue Need to reset Google Apps administrator password Symptoms None Cause Unable to recall the current administrator password Workaround Step 1: Go to the sign in page for the Google Apps administrator control panel. The URL is https://www.google.com/a/cpanel/yourdomainname.com Step 2: Click Can’t access your account? The link appears below the Sign in button. Step 3: Click Reset your administrator password….

Issue To understand Mynic Domain Expire Process Cycle (applicable to .com.my/.net.my/.org.my/.my/.name.my) Symptoms None Cause The domain has expired and is suspended. Workaround (1) Domain name will be suspended and inaccessible for website and email after 30 days expired. (2) The suspension period is 14 days during which time, payment may be…

Issue I want to who does one approach in relation to “.my” website content related complaints? Symptoms None Cause None Workaround The following is a listing of authorities or regulators to which “.my” website content related complaints may be reported to for their action, guidance or reference to the proper…