• Error 502 Bad Gateway – Causes and Fixes

    Causes Issue between two different servers on the internet that are not communicating properly. Sometimes, there is no real issue but your browser thinks there’s one thanks to a problem with your browser, an issue with home networking equipment, or some other in-your-control reason Fixes Step 1: Try loading the…

  • Error 500 Internal Server Error – Causes and Fixes

    Causes Something went wrong on the website server but the server could not be more specific on what the exact problem was. Issue with the page or site programming. Fixes Step 1: Reload the web page Regardless of whether the 500 Internal Server Error is an issue on the web…

  • Error 408 Request Timeout – Causes and Fixes

    Causes Most common cause is an incorrect URL insert by users A slow connection or connectivity issues Fixes Step 1: Retry the web page by tapping the revive button or attempting the URL from the location bar once more. Commonly a moderate association causes a delay that prompts the 408…

  • Error 404 Not Found – Causes and Fixes

    Causes The web server could not find the requested page, file, or another resource Most commonly occurs when people manually enter an incorrect URL into a browser A website has moved to a page or resource but did so without redirecting the old URL to the new one. Fixes Step…

  • Error 403 Forbidden – Causes and Fixes

    Causes Accessing the page or resource you were trying to reach Is absolutely forbidden or something you don’t have access to Bad file permission and you are getting denied access when you really shouldn’t be Fixes Step 1: Check for URL errors and make sure you are specifying an actual…

  • Error 401 Unauthorized – Causes and Fixes

    Causes Occurs when web client requests a protected resource on the server, but the client has not been authenticated for access. Usually, a client must log in to the server with a valid username and password Fixes Step 1: Check for errors in the URL It is possible that the…

  • Error 400 Bad Request – Causes and Fixes

    Causes Bad Request, usually means the web server does not understand the request because of its invalid syntax. Regularly, this demonstrates a specialized glitch including the customer, yet information defilement on the system itself can likewise cause the error. Fixes Step 1: Check For Errors In The URL The most…

  • Cloud Server Order Process Flow

    Issue Wish to understand what is process flow for Cloud Server subscription, from ordering, payment, deployment to receipt of service subscribed. Symptoms Preparing to subscribe a Cloud Server Cause Unclear about the processes and duration required from the moment placing an order to receipt of service subscribed. Workaround Please refer…

  • How to Generate CSR for SSL

    Objectives Generate a Certificate Signing Request (CSR) for SSL installation Prerequisites NONE Steps Task 1: For Linux-based Servers If you are using a Linux Server to host your website: – Step 1: Access your Linux Server via PuTTY Step 2: On the root directory, enter the following command: – openssl…

  • How to perform server’s kernel update

    Issue NONE Symptoms NONE Cause NONE Guidelines You may refer below on the steps to perform the kernel update: Task 1: For Debian/Ubuntu Step 1: Update and upgrade your packages using apt-get: #apt-get update && sudo apt-get dist-upgrade Step 2: You’ll need to reboot your server to apply the changes:…

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