Issue
Keeping mailbox size under control.
Symptoms
None
Cause
Too many emails that may used up mailbox sized.
Workaround
The folder auto-clean feature in SmarterMail is designed to help system administrators keeping mailbox size(s) under control. Using folder auto-clean, common folders like the Junk E-mail, Sent Items, and Deleted items can be regularly purged of old messages so they do not clutter user mailboxes. System administrators can configure folder auto-clean to allow users and domains to override suggested settings or to require them to follow set policies.
Follow these steps to configure the folder auto-clean feature at the system level:
STEP 1: Login as a system administrator.
STEP 2: Click the Settings icon.
STEP 3: Expand the Storage folder in the navigation pane.
STEP 4: Click Folder Auto-Clean.
STEP 5: Click the Options tab.
STEP 6: Click the checkbox(es) for the option(s) you wish to enable.
STEP 7: Click Save.
STEP 8: Click the Default Rules tab.
STEP 9: Click Add Rule. A folder auto-clean rule window will load in a popup window.
STEP 10: In the Folder field, choose the folder you want to auto-clean from the list.
STEP 12: In the Type field, choose whether messages in the folder are purged according to size or date.
STEP 13: Then specify the appropriate thresholds for the size or date options.
STEP 14: Select the Enable auto-clean for this folder checkbox.
STEP 15: Click Save.
STEP 16: Repeat steps 8-14 for each folder that should be auto-cleaned.
Follow these steps to enable the folder auto-clean settings on the domain level, if the system administrator has allowed it:
STEP 1: Login as the domain administrator.
STEP 2: Click the Settings icon.
STEP 3: Expand the Domain Settings and Filtering folders in the navigation pane.
STEP 4: Click Folder Auto-Clean.
STEP 5: Select the appropriate option to use the default settings or to allow users to override auto-clean settings.
STEP 6: Click Save.
Additional Information
If you need further assistance, kindly submit a ticket to Support Team regarding this issue.