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Error 521 Does Not Accept Mail – Causes and Fixes

It does not accept mail. The recipient mail server does not actually accept and deliver email itself. Therefore, emails can be fail or being relayed.

Causes

Indicates a configuration error on the part of the recipient organization.

  • For instance, incoming email traffic is being routed through a mail server which has been explicitly configured to NOT ACCEPT the incoming email

Fixes

Step 1: Ensure Not Being Relayed

Check to make sure it is actually failing and not being relayed.

Step 2: Contact The Recipient Mail Server

If the email is actually failing, you may contact the recipient mail sever to determine the reason for not accepting mail.

Updated on June 29, 2020

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